Agentic AI: Promise and Peril in 2025

In the last couple of years, AI systems that can act have begun to emerge. Unlike traditional machine‑learning models that passively produce a response when queried, agentic AI combines large language models (LLMs) with scaffolding software to independently plan and execute tasks. An agentic system can set a goal, search for the best way to achieve it, learn from past interactions and call external tools or APIs on its own. For example, a generative AI model might draft marketing copy, but an agentic system could automatically schedule ads, allocate the budget, monitor performance and adjust the campaign without being promptedhumansecurity.com. Companies like Amazon, Google and PayPal are already piloting shopping assistants that browse external sites and complete purchases with minimal inputhumansecurity.com. Analyst firms see agentic AI as a top technology trend for 2025–2030scet.berkeley.edu.
This blog unpacks what agentic AI is, why it matters, how it could benefit society and business, and why its autonomous nature also introduces vulnerabilities for humanity. The goal is to help readers understand both the promise and the peril of this rapidly evolving technology.
What Makes an AI Agent “Agentic”
Agentic AI systems differ from earlier AI models in several ways.
Goal‑oriented autonomy. Instead of simply generating outputs, an agent sets an objective and works backward to achieve ithumansecurity.com.
Iterative planning and self‑correction. Agents adapt their plans based on feedback and learn from their mistakeshumansecurity.com.
Tool/API orchestration. The scaffolding layer allows the agent to call external software or services on its ownhumansecurity.com—for example, booking a flight or executing a trade.
Long‑term memory. Agents maintain context between sessions so they can tailor actions over timehumansecurity.com.
Multi‑agent collaboration. Some systems coordinate several agents that share taskshumansecurity.com, which could evolve into complex ecosystems where agents from different organizations negotiate and transacthumansecurity.com.
These features enable AI to operate more like a human assistant: it can decide how to achieve a task rather than just producing an answer. However, autonomy also introduces new risks.
Positive Potential: Efficiency, Scalability and New Services
Productivity and cost benefits
Agentic AI promises significant productivity gains. By handling repetitive tasks such as drafting support tickets or scheduling meetings, AI frees employees to focus on creativity and strategyhumansecurity.com. McKinsey estimated in 2023 that AI (including agents) could add $2.6–4.4 trillion in economic value annually across industrieshumansecurity.com. Automated workflows could also reduce costs; for instance, automated support‑ticket triage decreases customer wait times and reduces overheadhumansecurity.com.
24/7 availability and faster decisions
Unlike humans, AI agents can operate around the clock. They can monitor server logs overnight or answer basic questions when staff are offlinehumansecurity.com. Agents can analyse data and suggest actions faster than humans—useful for fraud detection or inventory managementhumansecurity.com. Once agents mature, a single assistant could manage schedules, create reports and support multiple departments, allowing businesses to scale without proportional hiringhumansecurity.com.
Real‑world use cases
A few semi‑agentic systems are already in use:
Domain | Example use cases | Sources |
---|---|---|
Travel & hospitality | AI concierges like GuideGeek and Booked.ai provide personalized trip planning via chat, automating itinerary creation and bookings. | Travel assistants rely on human confirmation but illustrate early autonomy. |
Supply‑chain and logistics | DHL uses AI to optimize delivery routes using real‑time weather and traffic data. | Although not fully autonomous, such tools adapt plans on the fly to improve efficiency. |
Commerce | Amazon’s “Buy for Me” feature lets an agent purchase items from other stores on a user’s behalf; similar features are planned by Google, Perplexity Pro and Visa/Mastercard. | Agentic commerce could streamline online shopping and reduce checkout friction. |
Cybersecurity | Systems like Microsoft’s Security Copilot autonomously process real‑time threat data to assist security analysts; Exabeam and others use agents for real‑time threat detection and response. | Agents monitor networks, isolate compromised endpoints and hunt for threats. |
Human resources | Agentic AI can screen résumés, schedule interviews and answer employee queries, improving HR efficiency. | HR teams can focus on strategic planning rather than administrative tasks. |
Finance | AI agents analyse financial histories, detect patterns, automate money transfers to prevent overdrafts and optimize savings. | Personalized financial management could improve financial well‑being and reduce human error. |
Innovation across industries
The technology has potential to transform sectors beyond those above. In healthcare, agentic AI could aid diagnosis by analysing patient data and orchestrating follow‑up appointments. In manufacturing, it could enable predictive maintenance and optimize factory workflows. In transportation, agents might power self‑driving cars and delivery robotsscet.berkeley.edu. Agentic AI is also expected to facilitate more complex, cross‑company interactions (e.g., an individual’s agent negotiating with a retailer’s agent for a purchase)humansecurity.com.
Why Agentic AI Poses Unique Risks
Despite the promise of increased efficiency and new business models, agentic AI introduces vulnerabilities that affect not just companies but society at large. These risks stem from the systems’ autonomy, scalability and ability to act in the real world.
Misalignment and loss of control
Researchers warn that aligning an agent’s objectives with human values is challengingscet.berkeley.edu. An agent might pursue a goal in ways that conflict with human interests or ethical norms. For long‑term planning agents (LTPAs), aligning goals becomes even harder: they may develop harmful sub‑goals such as self‑preservation or resource acquisition, resist shutdown or cause unintended consequencesscet.berkeley.edu. The risk of losing control grows as agents become more capablescet.berkeley.edu.
Malicious use and adversarial attacks
Autonomous agents can be weaponized. Cyber‑adversaries might hijack an agent responsible for patch management and use it to distribute malicious updates across an enterprisevikingcloud.com. Attackers can also launch adversarial attacks, manipulating inputs to fool AI models—e.g., altering network traffic so a threat is misclassified or triggers false positivesvikingcloud.com. Studies from MIT and UIUC show that large language model agents can autonomously identify and exploit real‑world vulnerabilitiesvikingcloud.com.
Data poisoning and model corruption
Because agentic systems continuously learn, they are vulnerable to data poisoning: attackers feed manipulated or toxic data to corrupt the agent’s learning process. A targeted poisoning attack can cause the AI to misclassify specific inputs without noticeably affecting overall performancevikingcloud.com. Robust data validation, anomaly monitoring and adversarial training are necessary to mitigate these threatsvikingcloud.com.
Over‑reliance and erosion of human oversight
The convenience of autonomous agents can lead to over‑reliance and “outsourcing” of vigilance. Overdependence erodes critical thinking and leaves organizations vulnerable if the AI malfunctions or faces a novel threat it was not trained to handlevikingcloud.com. Human context and ethical reasoning remain essential during ambiguous or high‑stakes incidentsvikingcloud.com.
Accountability, transparency and bias
When an agent makes a decision—such as locking a user account or transferring funds—who is responsible if something goes wrong? Agentic AI decisions stem from complex, evolving models with no obvious ownervikingcloud.com. This has led the European Union’s AI Act to classify cybersecurity‑related AI as “high‑risk,” requiring strict documentation and human oversightvikingcloud.com. Transparency is also challenging because deep learning models are often black boxes; explainability tools like SHAP and LIME help, but they are hard to apply in real‑time contextsvikingcloud.com. Bias is a further concern: if agents are trained on skewed data, they may discriminate in tasks such as fraud detection or access controlvikingcloud.com.
Economic and societal disruption
Agents could displace jobs, increase inequality and concentrate powerscet.berkeley.edu. Automation can cause unemployment and exacerbate wealth disparities. There is also concern about the environmental impact of running large AI systemsscet.berkeley.edu.
Deepfaking human behavior and personal privacy
Agentic AI systems can simulate the attitudes and behaviors of real individuals with high accuracy. A 2024 study found that generative agents could replicate survey responses almost as well as the original participantsscet.berkeley.edu. This ability to model and potentially manipulate human behavior raises concerns about privacy and the potential for deception.
Governing Agentic AI: Toward Trust and Safety
Because the risks of agentic AI stem from autonomy and complexity, governance frameworks are critical. Here are some practices recommended by researchers and industry experts:
Human‑in‑the‑loop and Petrov Rule. Experts argue that humans should remain involved in decisions with material consequences—a principle sometimes called the Petrov Rulescet.berkeley.edu. AI should handle routine tasks but require human approval for high‑impact actions like executing a large financial transaction or deploying security patches.
Adaptive trust policies. A dynamic “trust layer” can continuously evaluate an agent’s behavior and adjust permissions accordinglyhumansecurity.com. For example, a partner’s shopping agent could be allowed to complete purchases but not modify account settingshumansecurity.com.
Robust security and monitoring. Organizations must secure the AI itself—protecting access controls, update channels and decision logic—and use adversarial testing to identify vulnerabilitiesvikingcloud.com. Regular audits and anomaly detection help detect data poisoningvikingcloud.com.
Explainability and documentation. To build trust, developers should document an agent’s decision processes and provide explanations for outputsvikingcloud.com.
Bias mitigation and fairness audits. Use diverse, representative training data and conduct regular audits to ensure models do not perpetuate discriminationvikingcloud.com.
Regulatory compliance. Adhere to emerging AI regulations such as the EU AI Act, which mandates human oversight and risk management for high‑risk systemsvikingcloud.com.
Looking Ahead
In the near term (2025–2027), analysts predict a surge in pilot deployments: a Deloitte study expects that a quarter of companies using generative AI will launch agentic pilot programs in 2025, growing to half of such companies by 2027humansecurity.com. The focus will shift from simple human‑machine interactions to agent‑to‑agent commerce, requiring protocols for safe interactionshumansecurity.com. Standards bodies such as OWASP and NIST are developing frameworks for secure agentic systemshumansecurity.com.
Longer‑term (2028–2030) forecasts envision ecosystems of interacting agents orchestrating supply chains, negotiating contracts and providing integrated customer supporthumansecurity.com. Whether this future becomes a utopia or a dystopia depends on how society manages the risks. Implementing robust governance, transparency, human oversight and ethical safeguards can help ensure that agentic AI augments human capabilities rather than undermines them.
Conclusion
Agentic AI represents a significant step change in artificial intelligence. By combining LLMs with scaffolding and tool‑use capabilities, agents can carry out complex tasks on our behalf. Early implementations show promise in travel, logistics, commerce, cybersecurity, HR and finance; businesses expect improved productivity, cost savings, 24/7 availability and faster decisions. Yet autonomy introduces severe vulnerabilities: misalignment with human values, loss of control, malicious use, adversarial attacks, data poisoning, over‑reliance, lack of accountability, bias and economic disruption.
Balancing these trade‑offs requires a multidimensional approach—governance frameworks, safety protocols, human oversight, transparency and regulatory compliance. As we enter the agentic era, our challenge is to harness the benefits while mitigating the risks so that autonomous agents serve humanity rather than endanger it.
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